Shipping Policy

Shipping Policy

Fast, reliable delivery to your doorstep

Shipping Information

At Comfytee, we are committed to delivering your orders quickly and safely. We partner with trusted shipping carriers to ensure your products arrive in perfect condition.

Shipping Methods

Standard Shipping

Delivery within 5-7 business days. Free shipping on orders over ₹999.

Express Shipping

Delivery within 2-3 business days. Available for an additional charge of ₹199.

Shipping Rates

Order Value Standard Shipping Express Shipping
Below ₹999 ₹55 ₹199
₹999 and above Free ₹199

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). Orders placed after 2 PM on weekdays will be processed on the next business day.

During peak seasons or sales events, processing may take up to 3 business days. You will receive confirmation in your account once your order has been shipped.

Shipping Locations

We currently ship to all major cities and towns across India. For remote locations, delivery may take additional time. International shipping is not available at this time.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS and in your account. You can track your order status in real-time using the tracking link provided.

Delivery Attempts

Our delivery partners will make up to 3 attempts to deliver your order. If all attempts fail, the order will be returned to our warehouse. You will be contacted to reschedule delivery or arrange pickup.

Address Accuracy

Please ensure your shipping address is complete and accurate. We are not responsible for delays or failed deliveries due to incorrect addresses. If you need to change your address, please contact us within 24 hours of placing your order.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us immediately at with your order number. We will investigate and provide a replacement or full refund.

Undeliverable Packages

If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply. If we are unable to contact you within 7 days, a refund will be issued minus the original shipping charges.

Contact Us

For any questions or concerns regarding shipping, please contact our customer support team:

  • Email:
  • Phone:
  • Hours: Monday - Friday, 9 AM - 6 PM IST

Last updated: January 2026